Not every task fits neatly into housekeeping or maintenance. Welcome hampers, key drops, linen runs, inspections, owner requests, stock checks and one-off errands all need to happen at the right property, at the right time.
For any task type
Not everything is housekeeping or maintenance
PropertyCare gives vacation rental managers a structured way to create and track ad hoc tasks alongside scheduled cleans and repairs. Instead of relying on memory, messages or a handwritten list, every one-off job can be assigned, categorised, prioritised and followed through to completion.
This gives your team one place to manage the small jobs that often make the difference between a smooth stay and a last-minute problem.
Flexible Task Creation
Create any task for any property
PropertyCare lets you create one-off tasks against a property, booking or date. That could be a welcome pack before arrival, a key safe check, a linen delivery, an owner request or a quick inspection during a gap night. The task sits in the same system as your cleans and maintenance jobs, so it does not get lost.
Custom Workflows
Custom task categories that match your operation
Every business uses different task types. PropertyCare lets you create categories that reflect how your team actually works, from deep cleans and hamper drops to hot tub checks, inspections and contractor visits. Categories make it easier to assign work, report on activity and keep processes consistent.
Process Control
Custom statuses for different workflows
A simple task might only need scheduled, in progress and complete. A more involved job might need accepted, awaiting approval or invoiced. PropertyCare supports customisable task statuses, so each type of work can follow the right process without forcing every job into the same workflow.
Fast Assignment
Assign, claim or reassign work quickly
Ad hoc work can be assigned directly to a team member or made available for the right people to claim. If someone cannot complete the job, it can be reassigned without starting again. Everyone involved works from the latest task details rather than old messages.
Task Visibility
Keep one-off jobs visible
The danger with ad hoc tasks is that they feel too small to systemise, until one gets missed. PropertyCare keeps them visible on your daily overview, roster and property record, so your team can see what is outstanding before it affects a guest, owner or arrival.
Ready to bring ad hoc tasks under control?
PropertyCare helps your team create, assign and complete every operational task, not just the standard cleans.
Ready to bring ad hoc tasks under control?
PropertyCare helps your team create, assign and complete every operational task, not just the standard cleans.
Frequently Asked Questions
Can I create one-off tasks in PropertyCare?
Yes. You can create ad hoc tasks for any property, booking or date and manage them alongside housekeeping and maintenance work.
Can I create my own task categories?
Yes. Task categories can be customised to match the jobs your operation actually carries out.
Can ad hoc tasks have different statuses?
Yes. You can use custom task statuses to reflect different workflows for different types of work.
Can team members claim available tasks?
Yes. Tasks can be assigned directly or made claimable for eligible team members.
Will ad hoc tasks show in the daily overview?
Yes. Ad hoc tasks can appear alongside other scheduled work, so managers can see what needs doing each day.
