Maintenance without the hassle

PropertyCare gives your team one place to report issues and manage maintenance tasks across every property. Cleaners and field staff can log problems from the mobile app with photos and notes, while managers can prioritise, assign and track the work through to completion.

The result is a clearer maintenance process, fewer missed issues and better evidence when you need to speak to owners, guests or contractors.

Issues reported from the property

Cleaners are often the first people to spot damage or maintenance problems. PropertyCare lets them report issues directly from the task they are working on, with photos, notes, categories and urgency. Reporting is quick enough to fit into the clean, but structured enough to create a useful record.

Photos and history for every property

Each report builds a condition history for the property. Over time, you can see recurring faults, repeated guest damage, owner investment needs and the evidence behind a repair or claim. This is far stronger than trying to reconstruct what happened from a group chat.

Planned and reactive work in one place

PropertyCare can support both reactive issue reporting and scheduled maintenance. Recurring checks, safety tasks, appliance servicing and one-off repairs can sit alongside housekeeping tasks, giving managers a complete view of what needs doing before the next arrival.

Clearer communication with owners and contractors

When a repair has photos, notes, cost details and completion status attached, conversations become easier. Owners can see what was found and why it mattered. Contractors get clearer instructions. Your team gets a record of who did what and when.