Guest CRM and information sharing that gives teams the right context
Operational work is easier when your team understands the booking, the guest and the property context. A returning guest, accessibility note, special request, arrival time or property instruction can all change what needs to happen on the ground.
Friendlier housekeeping
Optionally share guest names with cleaners
PropertyCare helps connect guest and booking information with the operational tasks around each stay. Your team can access the information they need, while managers can control what is shared and who can see it.
This creates smoother service, fewer internal questions and better coordination between office staff and field teams.
Guest Context
Connect guest details to the stay
Guest information can be linked to bookings and operational tasks, helping teams understand who is arriving, when they are staying and whether any notes or requirements matter for the work being completed.
Property Information
Share property information with field teams
Access instructions, parking notes, appliance quirks, linen locations and other property details can be shared with the people completing the task. This reduces calls to the office and helps cover staff work more confidently.
Controlled Access
Keep information controlled
Not all guest or property information should be visible to every user. PropertyCare can support controlled information sharing, so cleaners, contractors and office staff only see the details relevant to their role and assigned work.
Multilingual Teams
Support multilingual teams
Operations often depend on international teams. PropertyCare can support multilingual working, helping users understand task information, instructions and workflows more clearly in the field.
Better Service
Build better service from better context
When teams have the right context, service improves. Returning guest notes, special requirements and property-specific instructions can help your team deliver a more consistent stay without relying on memory or scattered messages.
Ready to share the right information with the right people?
PropertyCare helps connect guest, booking and property information to the operational tasks your team completes every day.
Ready to share the right information with the right people?
PropertyCare helps connect guest, booking and property information to the operational tasks your team completes every day.
Frequently Asked Questions
Can PropertyCare store guest information?
Yes. Guest and booking information can be connected to operational workflows where relevant.
Can field teams see property instructions?
Yes. Property notes, access information and task instructions can be shared through the mobile app.
Can I control who sees guest details?
Yes. Permissions and visibility settings help control access to guest and property information.
Does PropertyCare support multilingual teams?
Yes. PropertyCare can support multilingual working for field teams.
Can information sharing reduce calls to the office?
Yes. Giving teams the right property and task information in-app reduces unnecessary back-and-forth.
